All work

Qanivo

The system around AI.

In development

An AI-assisted social communication and growth platform, organized around Inbox, Posting Center and Ads Center.

What I’m building

Communication, publishing and campaign operations need different workflows. Bringing them together must not erase their boundaries or make AI the final authority over every interaction.

My role

Product & systems architecture

I’m building the product and system architecture across communication workflows, integrations, identity, analytics and operational tooling.

Governed AICommunicationPlatform boundaries
Qanivo customer inbox with a conversation queue and an open demo support conversation.
Customer inbox · Demo data
Qanivo

Customer inbox · Demo data

The design decision

Keep Inbox, Posting Center and Ads Center distinct, with shared knowledge and governance. AI assistance belongs inside approved workflows, not above them.

What needs care

Multi-tenancy, messaging, authorization, integration behavior and auditability are architectural concerns from the outset. I’m working on deployment and release hardening alongside the product boundaries.

Architecture walkthrough

Governed communication

An illustrative system flow, not live product activity.

  1. 01

    Surface

    An interaction begins in Inbox, Posting Center or Ads Center.

  2. 02

    Context

    Knowledge, content and campaign context inform the workflow.

  3. 03

    Governance

    Assistance is constrained by policy, permissions and human control.

  4. 04

    Action

    Approved workflows cross integration boundaries to take action.

  5. 05

    Evidence

    Analytics and auditability describe what happened.

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